Tour Policy

Pricing

Rates are subject to change. Prices for all flights will be quoted and agreed upon in advance. Flight charges include applicable taxes and fees.

Payment

Normally, all flight activities must be fully prepaid at the time of booking with a credit card.

We accept:

• AMEX
• MASTERCARD
• VISA
• DISCOVER

Checks may be accepted as payment for gift certificates and flight charges provided that they have cleared the bank by the day of flight. If you wish to pay by cash, we can reverse charges on the credit card used to secure the booking once you arrive.

Identification

In accordance with Federal Aviation Administration regulations, it is our responsibility as air operators to establish each of our passenger's identity. You will be asked to present a government issued photo ID prior to boarding the helicopter. Please be sure to bring this with you.

Acceptable forms of identification:

• Valid/Unexpired State issued driver license
• Valid/Unexpired Passport
• US Military ID

Minors

Our tours are suitable for the entire family. Minors must be accompanied by a responsible adult, usually parent or legal guardian. Contact Regis Helicopters LLC in advance for important legal requirements for minors accompanied by an adult other than their parent or legal guardian.

Passenger Weights

The safety and comfort of our passengers is very important to us; therefore it is necessary that each passenger be asked for their height and weight. The distribution of weight is vital to safety and it is our responsibility to make sure that the aircraft is not overloaded. There are per seat weight limits.

Max passenger heights: 6' 4"
Max total weight of up to 3 passengers: 450 lbs

These are per seat limitations. Fuel and weather are also a factor. Any child under 24 months of age is welcome as a lap child at no charge. Children 24 months and over require an individual full-fare seat. All children must be factored into the weight and balance of the aircraft.

The Pilot-in-Command will make the final decision for acceptable passenger weights

Re-scheduling

A flight reservation can be re-scheduled for a different day and time by prior arrangement with Regis Helicopters LLC. We will notify you as far in advance as possible if we will need to re-schedule for any reason.

Cancellations

You must notify us directly if you decide to cancel a flight reservation. You can contact Regis Helicopters LLC at the following telephone number: 508-615-6513. If no answer, leave a full message.

Cancellation Fees

More than 24 hours before your scheduled departure time - no cancellation fee
Less than 24 hours before your scheduled departure time - 50% cancellation fee
"No-show": passengers who do not show up at the scheduled time - 100% cancellation fee

Refunds

Refunds are determined by the date/time that you notify Regis Helicopters LLC of your cancellation. Company pilots have no authority to grant or promise refunds.

Weather

If we have to cancel a flight due to adverse weather conditions, we will contact you to reschedule for another suitable day. All flights are subject to weather and ATC limitations per Federal Aviation Regulations. The go/no-go decision of the pilot-in-command is always final. Flight routes may be subject to change due to unforeseen circumstances such as weather, airspace closures or temporary flight restrictions and are out of our control.

Liability Release and Assumption of Risk

All Regis Helicopters LLC passengers participants are required to sign a Liability Release and Assumption of Risk form prior to boarding the helicopter.

You should understand that flying (or any activity of this nature) contains inherent risks, including injury and potentially death. Those who participate in this flying activity assume all of the risks and will hold Regis Helicopters LLC, its agents, servants and employees, harmless from any and all responsibility, negligence, actions or suits of any kind or nature whatsoever, for loss or damage to property, or for personal injuries sustained during this activity.

Our main goal is providing you with a safe, enjoyable, and inspiring flying experience.