FAQ's
What happens if the weather is bad?
On a flight day our pilot assesses
the aviation weather forecast for the conditions at 2,000 feet, for the
whole day and over a 50 mile radius from the venue, to determine
whether the flights can proceed.
It is sometimes the case that the weather at the venue is very
different to your (or the helicopter's!) starting location . Please
call to make sure even if the weather seems bad. If you do not
turn up for a scheduled flight, you will be charged. Flights are
postponed in the interest of passenger safety/enjoyment. There may
also, very rarely, be unforeseen circumstances which would lead to the
cancellation.
Do I lose my seat if the flights are cancelled due to
the
weather?
No - you simply need to contact our office to reschedule for an
alternative
date
What should I wear?
Sensible footwear is advised as the majority
of our locations are field sites. Your clothing should be appropriate
for the weather conditions. The interior of the helicopter is as warm
as the inside of a car.
What time should I arrive?
Please report to the prearranged pick up
site 15 minutes before your scheduled flight time. No hand luggage will
be allowed with the exception of cameras.
Can I just turn up?
It is necessary to book all flights to be taken
within 12 months of the start day. We can sometimes accommodate seats
on the day but to avoid disappointment and waiting, it is advisable to
pre-book.
Can I take photos?
Certainly. The helicopter offers
outstanding visibility for all passengers, so you should be able to
take some memorable souvenir shots/video footage!
Can I take a cell phone?
Phones need to be switched off prior to embarking the
helicopter.
Is there any age limit?
No. Is there a size limit? See tour
policy
Do you accommodate disabled people?
Yes. Please call ahead to discuss
the details.
Are you insured?
Yes fully.
We
accept all major
credit cards.
Please call 508-615-6513. We look forward to serving you!